VHAEL FAQ

 

What materials are your jewelry made from?

All Vhael Jewelry pieces are crafted from surgical-grade 316L stainless steel with 18K PVD gold plating. This means your jewelry is hypoallergenic, waterproof, and built to last.

What is PVD gold plating?

PVD (Physical Vapor Deposition) is the highest quality gold finish available. Unlike regular gold plating that fades in weeks, PVD bonds gold directly to the steel at a molecular level, making it up to 10X more durable, waterproof, and built to last for years.

Can I wear it every day?

Yes. Our jewelry is designed for everyday use, lightweight, comfortable, and made to move with you.

Is your jewelry waterproof?

Yes! All our pieces are 100% waterproof. Wear them in the shower, at the gym, at the beach, every day. No need to take them off.

Will it turn my skin green?

Never. Our surgical-grade 316L stainless steel with PVD coating is hypoallergenic and skin-safe. Perfect for sensitive skin.

Will the gold fade or tarnish?

No. PVD gold plating is the most durable finish available. Your Vhael piece will maintain its shine through daily wear.

How long does shipping take?

We ship across the United States. Orders are processed within 1-3 business days. Delivery typically takes 5-7 business days.

What is your return policy?

We want you to love your Vhael piece. If you're not completely satisfied, contact us within 14 days of receiving your order at hello@shopvhael.com

How do I care for my jewelry?

Simply wipe with a soft cloth after wear. Avoid harsh chemicals and perfumes directly on the jewelry.

How can I contact Vhael Jewelry?

Emails us at: hello@shopvhael.com Or 

DM us on Instagram and TikTok @ Vhael Jewelry